Legal & Privacy

Bath Rugby Limited

Registered Office
Farleigh House, Farleigh Hungerford, Bath, BA2 7RW

Registered Company Number
3170814

VAT Number
667291013

Registered in England.

INTRODUCTION

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the UK. It should be noted that GDPR does not apply to information already in the public domain.

Bath Rugby Limited is pleased to provide the following Privacy Notice:

PERSONAL DATA

Bath Rugby uses the information collected from the data subject to provide requested organisational services. In making initial contact the data subject consents to Bath Rugby maintaining a dialogue with them until they either opt out (which they can do at any stage) or Bath Rugby decide to desist in promoting given services.

Any information Bath Rugby holds about the data subject or their business activities encompasses all the details Bath Rugby holds about the data subject and any supplementary records.

Bath Rugby will only collect the information needed so that it can provide the data subject with organisational services and supplementary services that align themselves with those of Bath Rugby (e.g. services relating to Premiership Rugby Limited or the Rugby Football Union, and associated companies relating to Bath Rugby such as Farleigh Performance Limited). Such supplementary services include insight analytics to inform strategic decisions and improve the effectiveness of Bath Rugby’s marketing activities.

In order to meet its contractual obligations, Bath Rugby will utilise multiple third-party controllers and processors. Some examples of such third parties are as follows:

When working with Bath Rugby, it will be ensured that the third party is fully GDPR compliant through contractual requirement.

TYPES OF PERSONAL DATA COLLECTED

For the specific services requested by the data subject Bath Rugby will generally collect the following (but not limited to the following data) data at the point of request:

• Name
• Address
• Date of Birth
• Email
• Telephone Number
• Gender
• Method of Payment Details

LEGAL BASIS FOR PROCESSING PERSONAL DATA

• To meet Bath Rugby contractual obligations to clients and to also respond to marketing enquiries.
• Legitimate interests pursued by Bath Rugby and/or its clients to inform strategic decisions.
• To promote the marketing and consulting services offered by Bath Rugby and/or to market the services and/or products offered.
• Bath Rugby shares personal information with third parties who deliver targeted marketing campaigns and personalise experiences online.

CONSENT

Through agreeing to this privacy notice the data subject is consenting to Bath Rugby processing personal data for the purposes outlined.

The data subject may withdraw consent at any time by emailing dataprotection@bathrugby.com or writing to Bath Rugby, see last section of this document for full contact details.

COokie policy

To help make the ads you see after browsing our website more relevant and personal to data subjects, Bath Rugby uses cookies to show advertisements on websites across the internet based on your past activity on our website. 

Click here to view the Bath Rugby Cookie Policy.

DISCLOSURE

Bath Rugby may on occasions pass Personal Information to third parties exclusively to process work on its behalf. Bath Rugby requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

Bath Rugby do not broker or pass on information gained without the data subject’s consent. However, Bath Rugby may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. Any third party may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Bath Rugby, its clients and/or the wider community.

RETENTION POLICY

Bath Rugby will process personal data during the duration of any contract and will continue to store only the personal data needed for ten years after the contract has expired to meet any legal obligations.

DATA STORAGE

Data is held in within the UK only, be this on premise or cloud services.

Rights as a Data Subject

• At any point whilst Bath Rugby is in possession of or processing your personal data, all data subjects have the following rights:
• Right of access – data subjects have the right to request a copy of the information that we hold about you.
• Right of rectification – data subjects have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances the data subject can ask for the data Bath Rugby hold’s about them to be erased from their records.
• Right to restriction of processing – where certain conditions apply data subjects have a right to restrict the processing.
• Right of portability – data subjects have the right to have the data Bath Rugby hold about them transferred to another organisation.
• Right to object – data subjects have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – data subjects also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that Bath Rugby refuses a request under rights of access, Bath Rugby will provide the data subject with a reason as to why, which the data subject has the right to legally challenge.

Bath Rugby, upon request, can confirm what information it holds about a data subject and how it is processed.

Data subjects can request the following information:

• The identity of and the contact details of the person or organisation that has determined how and why to process their data.
• Contact details of the Data Protection Champion, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of Bath Rugby or a third party such as one of its clients, information about those interests.
• The categories of personal data collected, stored and processed.

Recipient(s) or categories of recipients that the data is/will be disclosed to.

• How long the data will be stored.
• Details of their rights to correct, erase, restrict or object to such processing.
• Information about their right to withdraw consent at any time.
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether data subjects are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if it wasn’t collected directly from the data subject.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
• To access what personal data is held, identification will be required.

Data Subject Access Request Process and Policy

If a data subject wants Bath Rugby to supply them with a copy of any personal data they hold about them, they should complete this form and send it to the address below.

Bath Rugby will accept the following forms of ID when information on your personal data is requested:

• A copy of your national ID card
• Driving license, passport
• Birth certificate and a utility bill not older than three months

A minimum of one piece of photographic ID listed above and a supporting document is required.

If Bath Rugby is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to dataprotection@bathrugby.com or writing to us at the address found at the end of this document.

COMPLAINTS

In the event that the data subject wishes to make a complaint about how their personal data is being processed by Bath Rugby or its partners, they have the right to complain to the Bath Rugby Data Protection Champion. If the data subject does not get a response within 30 days they can complain to the Information Commissioner’s Office.

RIGHTS TO BE FORGOTTEN AND RECTIFICATION

In the event that the data subject wishes to exercise their right to erasure or rectification of the personal data being processed by Bath Rugby or its partners, they should contact the Data Protection Champion.

CHILDREN UNDER GDPR

Under UK GDPR all data subjects under the age of 13 years are classed as children and the personal data relating to those data subjects is the responsibility of their parent or guardian in their interactions with Bath Rugby. For the avoidance of doubt, all data subjects aged 13 years and older are responsible for their own personal data in their interactions with Bath Rugby.

The details for each of these contacts are:

dataprotection@bathrugby.com

DATA PROTECTION CHAMPION

Bath Rugby

Farleigh House

Farleigh Hungerford

Bath

BA2 7RW

Safeguarding Children and Young People Policy

Policy Definitions

1. ‘Children and young people’ - Anyone who is under the age of 18. However, where a 17 year old is playing in the adult game and/or training session it is essential that every reasonable precaution is taken to ensure his safety and wellbeing are protected.
2. ‘Bath Rugby’ and ‘Club’ – Bath Rugby Club.
3. Disclosure and Barring Service (DBS) - The DBS is responsible for processing requests for criminal records checks, taking decisions on whether it is appropriate to place a person on or remove a person from the DBS Children’s or Adults’ Barred List for England, Wales and Northern Ireland.

Purpose of Policy

Bath Rugby fully recognises its responsibilities of everyone involved for protecting children and young people and to safeguard the welfare of all children and young people involved in its activities. The Club identify that because of our day-to-day contact with children and young people, Bath Rugby employees are well placed to observe the outward signs of abuse. The Club will therefore maintain the following.

Aims

This policy applies to all Bath Rugby employees and volunteers working on behalf of the Club. The policy has five main elements:-

• Ensuring we practice safe recruitment in checking the suitability of staff and volunteers to work with children and young people.
• Raising awareness of children and young people protection issues and equipping them with the skills needed to keep them safe.
• Developing and then implementing procedures for identifying and reporting cases, or suspected cases, of abuse.
• Supporting children and young people who have been abused in accordance with their agreed young person protection plan.
• Establishing a safe environment in which children and young people can learn and develop.

Action to be taken by Bath Rugby

The Club confirms that it adheres to the Rugby Football Union’s Safeguarding Policy and its procedures, practices and guidelines. The Club endorse and adopt the Policy Statement contained in that document and any successor policy (see appendix A for summary).

2

The Club will follow the children and young people protection procedures set out by the Bath and North East Somerset Community Safety and Safeguarding Partnership and will take account of the national guidance issued by the Department of Education:

• Ensure we have a designated senior safeguarding officer who has received appropriate training and support for this role (Chief Commercial Officer – Alex Cohen). Ensure all employees and volunteers know the name of the designated safeguarding officer.
• Ensure all employees and volunteers understand their responsibilities in being alert to the signs of abuse and responsibility for recording any concerns and referring them to the safeguarding officer.
• Ensure all staff who will be working with and alongside children to receive children and young people protection awareness training and that lead safeguarding persons are trained every two years in accordance with the Bath and North East Somerset Community Safety and Safeguarding Partnership.
• Develop effective links with relevant agencies and co-operate as required with their enquiries regarding children and young person’s protection matters including attendance at case conferences where needed.
• Keep written records of children and young people’s welfare and protection concerns, even where there is no need to refer the matter immediately. These are to be kept confidentially in accordance with the Club’s Data Protection Policy.
• Ensure safe recruitment practices are always followed. This includes obtaining Disclosure and Barring Service (DBS) certificates for any new staff and ensuring they are renewed at least every three years.
• Ensure that all full-time employees provide references from previous employers.
• Ensure staff and volunteers understand their responsibilities for safer working practices.
• Ensure that any allegations against members of staff with a child and young person’s protection aspect are dealt with urgently, with concerns about staff to be reported to the designated safeguarding officer.
• Ensure that all other Bath Rugby policies which have a safeguarding element (e.g. health and safety; SEN; Data Protection; Behaviour) are all consistent with this policy and with each other and where appropriate make cross-reference to this policy.
• Ensure all staff and volunteers receive and sign for a copy of this policy where appropriate.
• Ensure that the Club’s Lost / Found Child or Vulnerable Person policy is adhered to at all times.

Safeguarding Practices

3

These practices and actions are prohibited by Bath Rugby and all staff are trained on what defines ‘inappropriate behaviour’ towards children and young people in our care.

All members of staff and volunteers must never:

• Be inappropriate or have unnecessary physical contact with children and young people. Participate in any dynamic contact games or training with children and young people.
• Work alone with a child and/or young person.
• Consume alcohol whilst responsible for children and young people.
• Provide alcohol to children and young people or allowing its supply.
• Smoke in the presence of children and young people.
• Have an intimate or sexual relationship with any child or young person developed as a result of being in a position of trust including making sexually explicit comments or sharing sexually explicit material.
• Use inappropriate language or allow children and young people to use inappropriate language
• Allow allegations by children and young people to go unchallenged, unrecorded or not acted upon.
• Depart the school, activity centre or rendezvous point until the safe collection of all children and young people.
• Cause an individual to lose self-esteem by embarrassing, humiliating or undermining the individual. For more information on the Club’s anti-bullying policy, please contact hr@bathrugby.com.
• Treat some children or young people more favourably than others.

Positions of Trust

All adults who work with children and young people are in a position or trust which has been invested in them by parents, the referring provider and the child and young person. This relationship can be described as one in which the adult is in a position of power and influence by virtue of their position. Having an intimate or sexual relationship with children or young person under 18 is unlawful, even where there is apparent consent from the young person. A consensual sexual relationship between an adult in a position of trust with a young person under 18 is contrary to the policy and procedures of Bath Rugby and will be subject to disciplinary procedures.

Adults must not develop a physical or emotionally dependant relationship with children and young people.

All those within Bath Rugby have a duty to raise concerns about the behaviour of any staff member of Bath Rugby, volunteers, outside contractors and anyone in a position of trust with children and young people.

4

Support to children and young people at risk

We recognise that children and young people who are abused, or witness violence may find it difficult to develop a sense of self worth. They may feel helplessness, humiliation and some sense of blame. Bath Rugby may be the only stable, secure and predictable element in the lives of children and young people at risk. When participating in Bath Rugby activities their behaviour may be challenging and defiant or they may be withdrawn. The Club will endeavour to support children and young people through:-

• Content of the activities.
• The Bath Rugby ethos which promotes a positive, supportive and secure environment and gives children and young people a sense of being valued.
• Bath Rugby’s code of conduct ensures that the children and young people know that some behaviour is unacceptable, but they are valued and not to be blamed for any abuse which has occurred.

In addition to the above policy, we also recommend that any individual worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support. Contact telephone numbers below:

Adults concerned about child - 0808 800 5000

Help for children and young people - 0800 1111

Consistency of Policies

This policy should be read alongside the following other Bath Rugby policies.

Policy Review

The responsibility of reviewing and maintaining this policy is Tom Giles, Bath Rugby’s Head of Business Development. This policy will be reviewed annually.

Start date of policy: 1st September 2015

Last review date: 2nd January 2022

Date of next review: 4th January 2023

Appendix 1

The Key principles of the RFU Safeguarding Policy are:

• The welfare of children and young people is, and must always be, paramount to any other considerations.
• All participants regardless of age, gender, ability or disability, race, faith, culture, size, shape, language or sexual identity have the right to protection from abuse or harm.

5

• All allegations or suspicions of abuse, neglect, harm and poor practice will be taken seriously and responded to swiftly, fairly and appropriately.
• Working in partnership with other organisations, statutory agencies, parents, carers, young person and young people is essential for the welfare of children and young people.
• Children and young people have a right to expect support, and personal and social development delivered by an appropriately recruited, vetted and managed in relation to their participation in rugby union, whether they are playing, volunteering or officiating in the community or professional areas of the sport.

For full details of the RFU Safeguarding Policy can be found here

Safeguarding Children and Young People Policy

Policy Definitions

1. ‘Children and young people’ - Anyone who is under the age of 18. However, where a 17 year old is playing in the adult game and/or training session it is essential that every reasonable precaution is taken to ensure his safety and wellbeing are protected.
2. ‘Bath Rugby’ and ‘Club’ – Bath Rugby Club.
3. Disclosure and Barring Service (DBS) - The DBS is responsible for processing requests for criminal records checks, taking decisions on whether it is appropriate to place a person on or remove a person from the DBS Children’s or Adults’ Barred List for England, Wales and Northern Ireland.

Purpose of Policy

Bath Rugby fully recognises its responsibilities of everyone involved for protecting children and young people and to safeguard the welfare of all children and young people involved in its activities. The Club identify that because of our day-to-day contact with children and young people, Bath Rugby employees are well placed to observe the outward signs of abuse. The Club will therefore maintain the following.

Aims

This policy applies to all Bath Rugby employees and volunteers working on behalf of the Club. The policy has five main elements:-

• Ensuring we practice safe recruitment in checking the suitability of staff and volunteers to work with children and young people.
• Raising awareness of children and young people protection issues and equipping them with the skills needed to keep them safe.
• Developing and then implementing procedures for identifying and reporting cases, or suspected cases, of abuse.
• Supporting children and young people who have been abused in accordance with their agreed young person protection plan.
• Establishing a safe environment in which children and young people can learn and develop.

Action to be taken by Bath Rugby

The Club confirms that it adheres to the Rugby Football Union’s Safeguarding Policy and its procedures, practices and guidelines. The Club endorse and adopt the Policy Statement contained in that document and any successor policy (see appendix A for summary).

2

The Club will follow the children and young people protection procedures set out by the Bath and North East Somerset Community Safety and Safeguarding Partnership and will take account of the national guidance issued by the Department of Education:

• Ensure we have a designated senior safeguarding officer who has received appropriate training and support for this role (Chief Commercial Officer – Alex Cohen). Ensure all employees and volunteers know the name of the designated safeguarding officer.
• Ensure all employees and volunteers understand their responsibilities in being alert to the signs of abuse and responsibility for recording any concerns and referring them to the safeguarding officer.
• Ensure all staff who will be working with and alongside children to receive children and young people protection awareness training and that lead safeguarding persons are trained every two years in accordance with the Bath and North East Somerset Community Safety and Safeguarding Partnership.
• Develop effective links with relevant agencies and co-operate as required with their enquiries regarding children and young person’s protection matters including attendance at case conferences where needed.
• Keep written records of children and young people’s welfare and protection concerns, even where there is no need to refer the matter immediately. These are to be kept confidentially in accordance with the Club’s Data Protection Policy.
• Ensure safe recruitment practices are always followed. This includes obtaining Disclosure and Barring Service (DBS) certificates for any new staff and ensuring they are renewed at least every three years.
• Ensure that all full-time employees provide references from previous employers.
• Ensure staff and volunteers understand their responsibilities for safer working practices.
• Ensure that any allegations against members of staff with a child and young person’s protection aspect are dealt with urgently, with concerns about staff to be reported to the designated safeguarding officer.
• Ensure that all other Bath Rugby policies which have a safeguarding element (e.g. health and safety; SEN; Data Protection; Behaviour) are all consistent with this policy and with each other and where appropriate make cross-reference to this policy.
• Ensure all staff and volunteers receive and sign for a copy of this policy where appropriate.
• Ensure that the Club’s Lost / Found Child or Vulnerable Person policy is adhered to at all times.

Safeguarding Practices

3

These practices and actions are prohibited by Bath Rugby and all staff are trained on what defines ‘inappropriate behaviour’ towards children and young people in our care.

All members of staff and volunteers must never:

• Be inappropriate or have unnecessary physical contact with children and young people. Participate in any dynamic contact games or training with children and young people.
• Work alone with a child and/or young person.
• Consume alcohol whilst responsible for children and young people.
• Provide alcohol to children and young people or allowing its supply.
• Smoke in the presence of children and young people.
• Have an intimate or sexual relationship with any child or young person developed as a result of being in a position of trust including making sexually explicit comments or sharing sexually explicit material.
• Use inappropriate language or allow children and young people to use inappropriate language
• Allow allegations by children and young people to go unchallenged, unrecorded or not acted upon.
• Depart the school, activity centre or rendezvous point until the safe collection of all children and young people.
• Cause an individual to lose self-esteem by embarrassing, humiliating or undermining the individual. For more information on the Club’s anti-bullying policy, please contact hr@bathrugby.com.
• Treat some children or young people more favourably than others.

Positions of Trust

All adults who work with children and young people are in a position or trust which has been invested in them by parents, the referring provider and the child and young person. This relationship can be described as one in which the adult is in a position of power and influence by virtue of their position. Having an intimate or sexual relationship with children or young person under 18 is unlawful, even where there is apparent consent from the young person. A consensual sexual relationship between an adult in a position of trust with a young person under 18 is contrary to the policy and procedures of Bath Rugby and will be subject to disciplinary procedures.

Adults must not develop a physical or emotionally dependant relationship with children and young people.

All those within Bath Rugby have a duty to raise concerns about the behaviour of any staff member of Bath Rugby, volunteers, outside contractors and anyone in a position of trust with children and young people.

4

Support to children and young people at risk

We recognise that children and young people who are abused, or witness violence may find it difficult to develop a sense of self worth. They may feel helplessness, humiliation and some sense of blame. Bath Rugby may be the only stable, secure and predictable element in the lives of children and young people at risk. When participating in Bath Rugby activities their behaviour may be challenging and defiant or they may be withdrawn. The Club will endeavour to support children and young people through:-

• Content of the activities.
• The Bath Rugby ethos which promotes a positive, supportive and secure environment and gives children and young people a sense of being valued.
• Bath Rugby’s code of conduct ensures that the children and young people know that some behaviour is unacceptable, but they are valued and not to be blamed for any abuse which has occurred.

In addition to the above policy, we also recommend that any individual worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support. Contact telephone numbers below:

Adults concerned about child - 0808 800 5000

Help for children and young people - 0800 1111

Consistency of Policies

This policy should be read alongside the following other Bath Rugby policies.

Policy Review

The responsibility of reviewing and maintaining this policy is Tom Giles, Bath Rugby’s Head of Business Development. This policy will be reviewed annually.

Start date of policy: 1st September 2015

Last review date: 2nd January 2022

Date of next review: 4th January 2023

Appendix 1

The Key principles of the RFU Safeguarding Policy are:

• The welfare of children and young people is, and must always be, paramount to any other considerations.
• All participants regardless of age, gender, ability or disability, race, faith, culture, size, shape, language or sexual identity have the right to protection from abuse or harm.

5

• All allegations or suspicions of abuse, neglect, harm and poor practice will be taken seriously and responded to swiftly, fairly and appropriately.
• Working in partnership with other organisations, statutory agencies, parents, carers, young person and young people is essential for the welfare of children and young people.
• Children and young people have a right to expect support, and personal and social development delivered by an appropriately recruited, vetted and managed in relation to their participation in rugby union, whether they are playing, volunteering or officiating in the community or professional areas of the sport.

For full details of the RFU Safeguarding Policy can be found here

Bath Rugby Limited Club Membership Terms and Conditions 2023/24

These Terms and Conditions are applicable to the purchase and use of the 2023/24 Club Memberships purchased online, in person and over the phone with Bath Rugby Limited.

These Terms and Conditions should be carefully read prior to purchasing a Club Membership.

Definitions:

“The Club” means Bath Rugby Limited;

“Ground” means The Recreation Ground or any location that is selected as the Club’s “home” venue;

“Match” means any game at the Ground which involves the Club’s first XV;

“Season” means the period from 1 September 2023 to 30 June 2024;

“Club Membership” means the Membership provided under these Terms and Conditions;

“Club Member” means the holder of a Club Membership and whose name is shown on the related digital Club Membership card;

“Ground Regulations” means the rules which govern the behaviour of all attendees at the Ground

and which a Club Member unequivocally agrees to abide by. Such Ground Regulations can be found here;

“E-tickets Account” means the user account connected to your Club Membership, this account is

assigned with a Client Reference Number as indicated on the related digital Club Membership card;

“Supporter Services” means the Bath Rugby Supporter Services, currently sited at Farleigh House, Farleigh Hungerford, BA2 7RW.

“Match Ticket” means the ticket for one specific home Match;

1. Club Memberships are issued by the Club and are subject to these Terms and Conditions.

2. The purchase of a Club Membership constitutes an acceptance by the Club Member of, and an undertaking to be bound by and observe, these Terms and Conditions. If these Terms and Conditions are not accepted by the Club Member, the Club Membership should be returned immediately to Supporter Services, with the Club under no obligation to offer a refund other refund rights applicable under Consumer Law (Clause 9).

3. The use of a Club Membership to purchase a Match Ticket and gain entry to the Ground also constitutes an unqualified acceptance of the Club’s Ground Regulations. For the avoidance of doubt, all Match Tickets that a Club Member will be entitled to purchase will have a sales value applied to them and the Club Member will need to pay that sales value in order to attend a given Match.

4. Misconduct by the Club Member, failing to adhere to these Terms and Conditions or to the Ground Regulations or acting in a manner which the Club reasonably considers is detrimental to its interests or is likely to bring the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Club Membership, to prevent access to the Ground for any Match and/or to ban the Club Member from attending future Matches or other events at the Ground for such time as the Club deems appropriate.

5. The Club reserves the right to change these Terms and Conditions as deemed necessary or appropriate.

6. All ticket and seat allocations are offered subject to availability and the Club Member purchasing the Match Ticket.

7. The Club Membership and any related Match Ticket admits only the named Club Member entry to the Matches at the Ground. Club Members are permitted to purchase up to one additional Match Ticket per fixture unless otherwise communicated by the Club.

8. Club Members acknowledge that the date and time of a Match may change, and it is the responsibility of the Club Member to ascertain the correct date and time of each Match. The Club will endeavour to make this information available as soon as any changes have been made. The Club is under no obligation to give any form of recompense to anybody who misses a match due to a date and/or time change.

9. Club Memberships and Match Tickets are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. If a Match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the Club will endeavour to reschedule to an alternative date at the same venue; the ticket & seat allocation purchased will be valid for any rescheduled Match. If rescheduling to an alternative date is not possible, a Match may be played at another venue, behind closed doors, or abandoned. In any such eventuality, the Club shall be under no obligation to pay any Club Member any compensation, subject to applicable Consumer Law in the United Kingdom. Further, the Club shall have no further liability to the Club Member, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel/accommodation cost.

10. The Club are unable to refund any booking fees for any reason.

11. The Club Membership and Match Tickets are issued with the relevant Club Members’ details. There are no guaranteed seating positions with the Club Membership and details cannot be transferred.

12. The Club Membership does not give guaranteed access to any block, row, seat or standing terrace block within the Ground.

13. There are no Concessionary Memberships offered in the 2023/24 season. The only Club Membership product is:

Adult Club Memberships (those aged 17+ years as at 31 December 2023).

The Club Member may be asked to provide proof of their status. Anybody found to be using a Club Membership and Match Ticket improperly to gain entry will be liable to be denied entry or ejected. In such circumstances no refund will be given.

14. Credit held within an e-tickets account is non-transferable and not cash refundable. This credit can be used in conjunction with the purchase of Match Tickets or Memberships.

15. A Club Membership allocated Match Ticket shall become void and will not allow entry to the Ground or have any right to a refund where the Club believes it has been sold to another person at a higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise), or any other medium whether now or hereafter developed, or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the Club.

16. All Club Members will be issued a digital membership card for the 2023/24 season.

17. The Club cannot be held responsible for any misuse or abuse of digital Club Membership cards by third parties.

18. Entrance to the Ground is only permitted upon presentation of a valid Club Membership card and Match Ticket valid for the specific Match.

19. The Club cannot guarantee that the seat position to which the Club Member with a Match Ticket is allocated will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the Club’s reasonable control, however, the Club will use reasonable efforts (where possible) to minimise the effects of such events.

20. Any Club Membership and Match Ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by, the Club.

21. Club Members with a Match Ticket leaving the Ground during matchday will not be allowed re-entry to the Ground.

22. The Club excludes to the maximum extent permitted by the law any liability for loss, injury or damage to persons/property in or around the Ground (whether or not indirect or consequential). Nothing in these Club Membership Terms and Conditions shall exclude or restrict the Club’s liability for its own negligence.

23. The Club reserves the right to make such additional conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the Ground.

24. For the avoidance of doubt, there is no official finance partner offered by the Club for the purchase of any Club Membership or Match Ticket in the 2023/24 season. The Club will therefore not accept any finance arrangements for Club Membership or Match Tickets.

Bath Rugby Limited Season Ticket Terms and Conditions 2023/24.

These Terms and Conditions govern the purchase and use of season tickets with Bath Rugby Limited.

Please read through these Terms and Conditions carefully prior to purchasing a season ticket.

Definitions:

“The Club” means Bath Rugby Limited.

“Ground” means The Recreation Ground or any location that is selected as the Cub’s “home” venue.

“Match” means any game at the Ground which involves the Club’s First XV.

“Season” means the period typically from 1 September 2023 to 30 June 2024.

“Season Ticket” means the stadium access/smartcard (“season card”) used to gain access to the Ground for a match. The type of Season Ticket Product may vary in line with these Terms and Conditions.

“Season Ticket Holder” means the holder of such Season Ticket and whose name is shown on the season card.

“Ground Regulations” means the rules which govern the behaviour of all attendees at the Ground and by which Season Ticket Holders unequivocally agree to abide. Such Ground Regulations can be found here.

“E-tickets Account” means the user account connected to your Season Ticket, this account is assigned to Season Ticket Holder’s Client Reference Number as indicated on their Season Ticket.

“Ticket Exchange” means the Club’s official online resale platform. Ticket Exchange is hosted by Ticketmaster on behalf of the Club.

“Ticket Forwarding” means the Club’s official method to forward your ticket for use by friends or family, providing details of who will be using the Season Ticket.

“Supporter Services” means the Bath Rugby Supporter Services Team, currently sited at Farleigh House, Farleigh Hungerford, BA2 7RW.

“Match Ticket” means a ticket for access to one specific Match.

“Categories” means the pricing classifications for matches from 1-3 as determined by the Club

1. Tickets are issued by the Club subject strictly to these Terms and Conditions.
2. The purchase of a Season Ticket constitutes an acceptance by the Season Ticket Holder of an undertaking to be bound by and observe these Terms and Conditions. If these Terms and Conditions are not accepted by the Season Ticket Holder, the Season Ticket should be returned immediately to the Supporter Services Team, with the Club under no obligation to offer a refund.
3. The use of a Season Ticket to gain entry to the Ground also constitutes an unqualified acceptance of the Club’s Ground Regulations.
4. Misconduct of the Season Ticket Holder, failing to adhere to these Terms and Conditions or to the Ground Regulations or acting in a manner which the Club reasonably considers is detrimental to its interests or is likely to bring the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Season Ticket, to prevent access to the Ground for the Match in question and/or to ban the Season Ticket Holder from attending future Matches or other events at the Ground for such time as the Club deems appropriate.
5. The Club reserves the right to change these Terms and Conditions as deemed necessary or appropriate.
6. The Season Ticket admits entry to any Match at the Ground included in the respective Season Ticket Products as detailed below:
   
   

   a. Full Season Ticket: All home regular matches included in the Season Ticket package for the 2023/24 Season. This is subject to change. Any additional knock-out matches are not included.

   b. Season Ticket Lite: 9 Matches which excludes peak fixtures dependent on the classification of Matches for the 2023/24 season. The Matches included are a the Club's discretion and those included will be confirmed via mail and on the Club's website within the fixtures listing page, this will be confirmed when fixtures are announced for the differing competitions. Matches will include a selection from the Competition. Season Ticket Lite is only available in Bronze and Blue seating areas. Any additional Matches are not included.

7. Season Ticket Holders acknowledge that the date and time of a Match may change, and it is the responsibility of the Season Ticket Holder to ascertain the correct date and time of each Match. The Club will endeavour to make this information available as soon as any changes have been made. The Club is under no obligation to give any form of recompense to anybody who misses a match due to a date and/or time change. Further information on the changing of Match dates and times is as follows:
   
   Match is played on new time/date
   If a Match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the Club will endeavour to reschedule to an alternative date at the same venue; the position as indicated on the Season Ticket will be valid for any rescheduled Match.  This may include at an alternative venue for which the club will not be liable for any travel expenses incurred.
   
   Match is played behind closed doors or cancelled
   If the match is played behind closed doors or cancelled for any reason (but not limited to) a force majeure event, the Club will apply a credit to the Season Ticket Holder account to the pro rata value of their Season Ticket.
8. Season Tickets are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. Should the bearer of the Season Ticket not be able to attend for any reason, no credit or refund will be due.
9. Season Ticket booking fees are applicable per Season Ticket. We are unable to refund any booking fees in relation to the administration of the original Season Ticket purchase.
10. The Season Ticket is issued with the relevant Season Ticket Holders’ details, seating category and location for the season. The position indicated on the Season Ticket cannot be changed or the Season Ticket Holder details be transferred any later than 14 days prior to the Club’s first Match of each season.
11. The Season Ticket gives access only to the block, row and seat or standing terrace block indicated on the Season Ticket and not to any other seat or position within the Ground, however, the Club reserves the right to re-allocate the Season Ticket Holder to any other seats in the Ground at any time.
12. The Season Ticket is issued with the relevant price category on application and cannot be downgraded (e.g. to a concession or different position). However, Season Tickets can be upgraded if so desired and if availability exists, and Season Ticket Holders must pay the difference. This will be available on a match-by-match basis and subject to booking processing charges.
13. All new or relocated seating allocations for Season Tickets are offered subject to availability.
14. Concessions are offered for:
    
    Junior – NextGen Season Ticket (those aged 16 years and under as of 31 December 2023).
    
    Young Adults (those aged 17-25 years as of 31 December 2023).
    
    Seniors (those who are already 65 years at the start of the 2023/24 season or who turn 65 before 31 December 2023).
    
    Season Ticket Holders may be asked to provide proof of your concessionary status. Any person found to be using a concession ticket improperly to gain entry will be liable to be denied entry or ejected. In such circumstances no refund will be given.
15. All purchasers of an adult Season Ticket will receive a free Club Membership for the 2023/24 season.
16. All purchasers of a NextGen Season Ticket will receive a free NextGen Club Membership. Please find NextGen Club Membership Terms and Conditions here.
17. All children 13 and older should make their own application for their NextGen Season Ticket as owner of their own personal data. Any parent or guardian completing this purchase on behalf of a child aged under 13 for a NextGen Season Ticket confirms that they are acting as a legal parent or guardian. Furthermore, they confirm that the email address and contact number shared with the Club is that of an adult (18+) and the contact details (name and date of birth only) is for the related child.
18. A NextGen Season Ticket Holder can only attend a Bath Rugby home fixture with a legal parent or guardian of the age of 18+.
19. Credit held within an e-tickets account, gained from the sale of match tickets through the Ticket Exchange service, is non-transferable or cash refundable (except under certain circumstances as outlined in clause 8). This credit can be used in conjunction with the purchase of future match tickets or season tickets.
20. If a Season Ticket Holder cannot attend a fixture, there are two options permitted for use of the ticket;
    
    a. Ticket Forwarding allows a friend or family member to attend in place of the Season Ticket Holder only with their permission and with no financial gain by using the Ticketing Forwarding system submitting details of the person attending in their place. The person attending takes responsibility to adhere to Bath Rugby Ground Regulations.
    
    b. By placing a Season Ticket position on Ticket Exchange, the seller is agreeing to the Ticket Exchange Terms and Conditions laid out here. This includes Season Ticket positions that are placed up for sale but not sold.
21. A Season Ticket shall become void and will not allow entry to the Ground or have any right to a refund where the Club believes it has been sold to another person at a higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise), or any other medium whether now or hereafter developed, or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the Club. 
22. The Club cannot be held responsible for any lost or stolen Season Tickets.
23. Season Ticket Holders will receive a digital Season Ticket. Existing Season Ticket Cards will automatically be updated. Duplicate/Replacement Season Ticket Cards cards will only be issued at the Club’s discretion and will be subject to an administration fee. Duplicate Season Ticket Cards will be posted.
24. Entrance to the Ground is only permitted upon presentation of a valid Season Ticket (whether the Season Ticket card or digital downloaded Season Ticket). Further, admission to the Ground is only by the entrance detailed on the Season Ticket.
25. Season Ticket Holders who do not bring their Season Ticket Card with them on a matchday and have no digital version of their Season Ticket will need to visit the Ticket Office on the day of the match where a duplicate match ticket will be issued at a cost of £5.00 (including VAT) per ticket. Proof of ID will need to be provided.
26. The Club cannot guarantee that the position to which the Season Ticket refers will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the Club’s reasonable control, however, the Club will use reasonable efforts (where possible) to minimise the effects of such events.
27. Any Season Ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by, the Club.
28. Season Ticket Holders leaving the Ground during matchday will not be allowed re-entry to the Ground.
29. The Season Ticket does not grant the Season Ticket Holder automatic right to reserve a position or access an area for any matches not explicitly described in their Season Ticket package as described in clause 6 herein. Every attempt will be made to reserve the existing position of your current Season Ticket package for renewals of the same Season Ticket package next year.
30. The Season Ticket always remains the Club’s property.
31. The Club excludes to the maximum extent permitted by the law any liability for loss, injury, or damage to persons/property in or around the Ground (whether indirect or consequential). Nothing in these Season Ticket Terms and Conditions shall exclude or restrict the Club’s liability for its own negligence.
32. The Club reserves the right to make such additional conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the Ground.
33. If a Season Ticket is purchased via the Club’s official finance partner then the Season Ticket Holder will be subject to all the Terms and Conditions listed as well as a credit agreement issued by the finance provider to the Season Ticket Holder. This is an agreement between the Season Ticket Holder and the finance provider for a duration of up to 10 months.
34. If the Season Ticket Holder’s credit agreement is cancelled by the finance provider during the season, the Club will suspend the Season Ticket until the remaining value is paid *
35. Please refer to the Club’s Privacy Policy detailed here. In agreeing to these Terms and Conditions the Season Ticket Holder also consents to the Club taking reasonable steps to thank supporters in a public manner, such as putting their name on the tunnel to the pitch or messages on social media.

* IAR Retailer Status Disclosure

Bath Rugby Limited acts as an Introducer Appointed Representative, registration number no. 742481 and will introduce you to V12 Retail Finance Limited to complete our application for finance. Subject to status and affordability. Terms and conditions apply. Bath Rugby, 03170814, Farleigh House, Farleigh Hungerford, Bath, BA2 7RW.

Payment information and applicant criteria

Applicants for finance need to be 18 years or older. The lender will carry out checks with credit reference agencies and fraud prevention agencies.

When you click 'Pay' you will be taken to the V12 Retail Finance application form to complete your application for finance. The application form may contain some personal information you have previously provided. Please check this information is accurate and fill in any missing information.

You will also need to provide:

• 3 years' address history
• Employment and income information
• Your bank account number and sort code to set up a Direct Debit in your name

IAR statement to include in representative example - Mandatory Wording for IAR's

V12 Retail finance is offering a repayment plan to pay for your [2023/24] Season Ticket spread over 6 OR 10 monthly repayments. The 6 month repayment plan interest rate is [7.61% APR. THE 10 month repayment plan interest rate is 9.77% APR].

Bath Rugby Limited Season Ticket Terms and Conditions 2023/24.

These Terms and Conditions govern the purchase and use of season tickets with Bath Rugby Limited.

Please read through these Terms and Conditions carefully prior to purchasing a season ticket.

Definitions:

“The Club” means Bath Rugby Limited.

“Ground” means The Recreation Ground or any location that is selected as the Cub’s “home” venue.

“Match” means any game at the Ground which involves the Club’s First XV.

“Season” means the period typically from 1 September 2023 to 30 June 2024.

“Season Ticket” means the stadium access/smartcard (“season card”) used to gain access to the Ground for a match. The type of Season Ticket Product may vary in line with these Terms and Conditions.

“Season Ticket Holder” means the holder of such Season Ticket and whose name is shown on the season card.

“Ground Regulations” means the rules which govern the behaviour of all attendees at the Ground and by which Season Ticket Holders unequivocally agree to abide. Such Ground Regulations can be found here.

“E-tickets Account” means the user account connected to your Season Ticket, this account is assigned to Season Ticket Holder’s Client Reference Number as indicated on their Season Ticket.

“Ticket Exchange” means the Club’s official online resale platform. Ticket Exchange is hosted by Ticketmaster on behalf of the Club.

“Ticket Forwarding” means the Club’s official method to forward your ticket for use by friends or family, providing details of who will be using the Season Ticket.

“Supporter Services” means the Bath Rugby Supporter Services Team, currently sited at Farleigh House, Farleigh Hungerford, BA2 7RW.

“Match Ticket” means a ticket for access to one specific Match.

“Categories” means the pricing classifications for matches from 1-3 as determined by the Club

1. Tickets are issued by the Club subject strictly to these Terms and Conditions.
2. The purchase of a Season Ticket constitutes an acceptance by the Season Ticket Holder of an undertaking to be bound by and observe these Terms and Conditions. If these Terms and Conditions are not accepted by the Season Ticket Holder, the Season Ticket should be returned immediately to the Supporter Services Team, with the Club under no obligation to offer a refund.
3. The use of a Season Ticket to gain entry to the Ground also constitutes an unqualified acceptance of the Club’s Ground Regulations.
4. Misconduct of the Season Ticket Holder, failing to adhere to these Terms and Conditions or to the Ground Regulations or acting in a manner which the Club reasonably considers is detrimental to its interests or is likely to bring the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Season Ticket, to prevent access to the Ground for the Match in question and/or to ban the Season Ticket Holder from attending future Matches or other events at the Ground for such time as the Club deems appropriate.
5. The Club reserves the right to change these Terms and Conditions as deemed necessary or appropriate.
6. The Season Ticket admits entry to any Match at the Ground included in the respective Season Ticket Products as detailed below:
   
   

   a. Full Season Ticket: All home regular matches included in the Season Ticket package for the 2023/24 Season. This is subject to change. Any additional knock-out matches are not included.

   b. Season Ticket Lite: 9 Matches which excludes peak fixtures dependent on the classification of Matches for the 2023/24 season. The Matches included are a the Club's discretion and those included will be confirmed via mail and on the Club's website within the fixtures listing page, this will be confirmed when fixtures are announced for the differing competitions. Matches will include a selection from the Competition. Season Ticket Lite is only available in Bronze and Blue seating areas. Any additional Matches are not included.

7. Season Ticket Holders acknowledge that the date and time of a Match may change, and it is the responsibility of the Season Ticket Holder to ascertain the correct date and time of each Match. The Club will endeavour to make this information available as soon as any changes have been made. The Club is under no obligation to give any form of recompense to anybody who misses a match due to a date and/or time change. Further information on the changing of Match dates and times is as follows:
   
   Match is played on new time/date
   If a Match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the Club will endeavour to reschedule to an alternative date at the same venue; the position as indicated on the Season Ticket will be valid for any rescheduled Match.  This may include at an alternative venue for which the club will not be liable for any travel expenses incurred.
   
   Match is played behind closed doors or cancelled
   If the match is played behind closed doors or cancelled for any reason (but not limited to) a force majeure event, the Club will apply a credit to the Season Ticket Holder account to the pro rata value of their Season Ticket.
8. Season Tickets are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. Should the bearer of the Season Ticket not be able to attend for any reason, no credit or refund will be due.
9. Season Ticket booking fees are applicable per Season Ticket. We are unable to refund any booking fees in relation to the administration of the original Season Ticket purchase.
10. The Season Ticket is issued with the relevant Season Ticket Holders’ details, seating category and location for the season. The position indicated on the Season Ticket cannot be changed or the Season Ticket Holder details be transferred any later than 14 days prior to the Club’s first Match of each season.
11. The Season Ticket gives access only to the block, row and seat or standing terrace block indicated on the Season Ticket and not to any other seat or position within the Ground, however, the Club reserves the right to re-allocate the Season Ticket Holder to any other seats in the Ground at any time.
12. The Season Ticket is issued with the relevant price category on application and cannot be downgraded (e.g. to a concession or different position). However, Season Tickets can be upgraded if so desired and if availability exists, and Season Ticket Holders must pay the difference. This will be available on a match-by-match basis and subject to booking processing charges.
13. All new or relocated seating allocations for Season Tickets are offered subject to availability.
14. Concessions are offered for:
    
    Junior – NextGen Season Ticket (those aged 16 years and under as of 31 December 2023).
    
    Young Adults (those aged 17-25 years as of 31 December 2023).
    
    Seniors (those who are already 65 years at the start of the 2023/24 season or who turn 65 before 31 December 2023).
    
    Season Ticket Holders may be asked to provide proof of your concessionary status. Any person found to be using a concession ticket improperly to gain entry will be liable to be denied entry or ejected. In such circumstances no refund will be given.
15. All purchasers of an adult Season Ticket will receive a free Club Membership for the 2023/24 season.
16. All purchasers of a NextGen Season Ticket will receive a free NextGen Club Membership. Please find NextGen Club Membership Terms and Conditions here.
17. All children 13 and older should make their own application for their NextGen Season Ticket as owner of their own personal data. Any parent or guardian completing this purchase on behalf of a child aged under 13 for a NextGen Season Ticket confirms that they are acting as a legal parent or guardian. Furthermore, they confirm that the email address and contact number shared with the Club is that of an adult (18+) and the contact details (name and date of birth only) is for the related child.
18. A NextGen Season Ticket Holder can only attend a Bath Rugby home fixture with a legal parent or guardian of the age of 18+.
19. Credit held within an e-tickets account, gained from the sale of match tickets through the Ticket Exchange service, is non-transferable or cash refundable (except under certain circumstances as outlined in clause 8). This credit can be used in conjunction with the purchase of future match tickets or season tickets.
20. If a Season Ticket Holder cannot attend a fixture, there are two options permitted for use of the ticket;
    
    a. Ticket Forwarding allows a friend or family member to attend in place of the Season Ticket Holder only with their permission and with no financial gain by using the Ticketing Forwarding system submitting details of the person attending in their place. The person attending takes responsibility to adhere to Bath Rugby Ground Regulations.
    
    b. By placing a Season Ticket position on Ticket Exchange, the seller is agreeing to the Ticket Exchange Terms and Conditions laid out here. This includes Season Ticket positions that are placed up for sale but not sold.
21. A Season Ticket shall become void and will not allow entry to the Ground or have any right to a refund where the Club believes it has been sold to another person at a higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise), or any other medium whether now or hereafter developed, or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the Club. 
22. The Club cannot be held responsible for any lost or stolen Season Tickets.
23. Season Ticket Holders will receive a digital Season Ticket. Existing Season Ticket Cards will automatically be updated. Duplicate/Replacement Season Ticket Cards cards will only be issued at the Club’s discretion and will be subject to an administration fee. Duplicate Season Ticket Cards will be posted.
24. Entrance to the Ground is only permitted upon presentation of a valid Season Ticket (whether the Season Ticket card or digital downloaded Season Ticket). Further, admission to the Ground is only by the entrance detailed on the Season Ticket.
25. Season Ticket Holders who do not bring their Season Ticket Card with them on a matchday and have no digital version of their Season Ticket will need to visit the Ticket Office on the day of the match where a duplicate match ticket will be issued at a cost of £5.00 (including VAT) per ticket. Proof of ID will need to be provided.
26. The Club cannot guarantee that the position to which the Season Ticket refers will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the Club’s reasonable control, however, the Club will use reasonable efforts (where possible) to minimise the effects of such events.
27. Any Season Ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by, the Club.
28. Season Ticket Holders leaving the Ground during matchday will not be allowed re-entry to the Ground.
29. The Season Ticket does not grant the Season Ticket Holder automatic right to reserve a position or access an area for any matches not explicitly described in their Season Ticket package as described in clause 6 herein. Every attempt will be made to reserve the existing position of your current Season Ticket package for renewals of the same Season Ticket package next year.
30. The Season Ticket always remains the Club’s property.
31. The Club excludes to the maximum extent permitted by the law any liability for loss, injury, or damage to persons/property in or around the Ground (whether indirect or consequential). Nothing in these Season Ticket Terms and Conditions shall exclude or restrict the Club’s liability for its own negligence.
32. The Club reserves the right to make such additional conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the Ground.
33. If a Season Ticket is purchased via the Club’s official finance partner then the Season Ticket Holder will be subject to all the Terms and Conditions listed as well as a credit agreement issued by the finance provider to the Season Ticket Holder. This is an agreement between the Season Ticket Holder and the finance provider for a duration of up to 10 months.
34. If the Season Ticket Holder’s credit agreement is cancelled by the finance provider during the season, the Club will suspend the Season Ticket until the remaining value is paid *
35. Please refer to the Club’s Privacy Policy detailed here. In agreeing to these Terms and Conditions the Season Ticket Holder also consents to the Club taking reasonable steps to thank supporters in a public manner, such as putting their name on the tunnel to the pitch or messages on social media.

* IAR Retailer Status Disclosure

Bath Rugby Limited acts as an Introducer Appointed Representative, registration number no. 742481 and will introduce you to V12 Retail Finance Limited to complete our application for finance. Subject to status and affordability. Terms and conditions apply. Bath Rugby, 03170814, Farleigh House, Farleigh Hungerford, Bath, BA2 7RW.

Payment information and applicant criteria

Applicants for finance need to be 18 years or older. The lender will carry out checks with credit reference agencies and fraud prevention agencies.

When you click 'Pay' you will be taken to the V12 Retail Finance application form to complete your application for finance. The application form may contain some personal information you have previously provided. Please check this information is accurate and fill in any missing information.

You will also need to provide:

• 3 years' address history
• Employment and income information
• Your bank account number and sort code to set up a Direct Debit in your name

IAR statement to include in representative example - Mandatory Wording for IAR's

V12 Retail finance is offering a repayment plan to pay for your [2023/24] Season Ticket spread over 6 OR 10 monthly repayments. The 6 month repayment plan interest rate is [7.61% APR. THE 10 month repayment plan interest rate is 9.77% APR].

Annual Hospitality Terms and Conditions

These Terms and Conditions govern the purchase and use of Annual Hospitality Packages purchased from Bath Rugby Limited (“the Club”).

Please read through these Terms & Conditions carefully prior to purchasing an Annual Hospitality Package.

Definitions:

“The Club” means Bath Rugby Limited;

“Ground” means The Recreation Ground or any location that is selected as the Club’s “home” venue;

“Match” means any game at the Ground which involves the Club’s first XV;

“Annual Hospitality Package” means any annual package (including part annual of 8 or more fixtures) in the season; Boxes, 1^st Office Suite, Great Wine Co. Suite, Premier Lounge or Riverview Suite

“Agreement Form” means the package information document signed by both parties consenting to the annual hospitality package.

“Annual Hospitality Purchaser” means the individual or company of such Annual Hospitality Package and whose individual name or company is shown on the Agreement Forms.

“Ground Regulations” means the rules which govern the behaviour of all attendees at the Ground and by which Annual Hospitality Purchasers unequivocally agree to abide along with any guests they bring or have representing them using the package.

A Match Ticket is a Ticket issued by the Club which enables access for a particular Match to the Ground.

“Supporter Services” means the Bath Rugby Supporter Services Team, currently sited at The Recreation Ground, Bath, BA2 4DS.

1. Annual Hospitality Packages are issued by the Club subject strictly to these Terms and Conditions.

2. The purchase of an Annual Hospitality package constitutes an acceptance by the Annual Hospitality Purchaser of and an undertaking to be bound by and observe these Terms and Conditions. If these Terms and Conditions are not accepted by the Annual Hospitality Purchaser, the Annual Hospitality Package should be cancelled within 5 working days of signing the agreement forms immediately to The Club.  No refunds will be issued after 5 working days.

 3. The use of Annual Hospitality at the Ground also constitutes an unqualified acceptance of the Club’s Ground Regulations.

4. Misconduct of the Annual Hospitality Purchaser (or any guest or person representing the Annual Hospitality Purchaser), failing to adhere to these Terms and Conditions or to the Ground Regulations or acting in a manner which the Club reasonably considers is detrimental to its interests or is likely to bring the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Annual Hospitality Package, to prevent access to the Ground for the fixture in question and/or to ban the Annual Hospitality Purchaser from attending future Matches or other events at the Ground for such time as the Club deems appropriate.

5. The Club reserves the right to change these Terms and Conditions as deemed necessary or appropriate.

6. All Annual Hospitality Packages and seating allocations are offered subject to availability.

7. The Annual Hospitality Package admits entry only to the Matches at the Ground included in their respective packages as detailed below: 

a. Annual Hospitality (Full): All 16 home Matchesincluded in the Annual Hospitality package for the 2022/23 season. These fixtures represent 12 Matches in the Gallagher Premiership, 2 pool round Matches in the European Competition and 2 Matches in the Premiership Rugby Cup.This is subject to change. Any additional Matches are not included.

b. Annual Hospitality (Half Season) 8 Matches consisting of a fair agreed split suggested by the Club.  The fixtures included are at the Club’s discretion and those included will be confirmed prior to the start of the season. Fixtures will include a selection from the Gallagher Premiership, Premiership Cup and the European Competition.

8. Annual Hospitality Purchasers acknowledge that the date and time of a Match may change, and it is the responsibility of the Annual Hospitality Purchaser to ascertain the correct date and time of each Match. The Club will endeavour to make this information available as soon as any changes have been made. The Club is under no obligation to give any form of recompense to anybody who misses a Match due to a date and/or time change. 

Further information on the changing of Match dates and times is as follows:

Match is played on new time/date.

If a Match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the Club will endeavour to reschedule to an alternative date at the same venue.  Should an alternative venue be used, the club will not be liable for any travel expenses incurred.

Match is played behind closed doors or cancelled.

If the match is played behind closed doors or cancelled for any reason (but not limited to) a force majeure event, the Club will apply a credit to the Annual Hospitality Member’s account to the pro rata value of the missed match.

9. Annual Hospitality Packages are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. Should the Annual Hospitality Member not be able to attend for any reason, no credit or refund will be due.

10. Should a Match be abandoned or postponed for whatever reason, the Club shall have no liability to the Annual Hospitality Purchaser, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel/accommodation cost. In such an event, the position as indicated on the Annual Hospitality will be valid for the rescheduled Match. 

a. Should a Match be postponed for whatever reason and the Annual Hospitality Package includes food which cannot be provided at the re-arranged Match, the club will re-imburse the food costs only.  

b. Any Annual Hospitality Purchasers (Box Holder) who purchase food directly with Fosters Event Caters are subject to their agreed Terms and Conditions. 

11. The Annual Hospitality Package is issued with the relevant seating category and location and cannot be transferred once the season has commenced.

12. The Annual Hospitality Package gives access only to the designated balcony area or block, row and seat indicated on the Match Ticket with the package and not to any other seat or position within the Ground. However, The Club reserves the right to reallocate the Annual Hospitality Package to any other seats in the Ground at any time.

13. Annual Hospitality Packages purchased cannot be transferred, upgraded, or downgraded without permission from the Club.  Concessions are not available on Annual Hospitality Packages.

14. Annual Hospitality Packages are account managed by the Club’s Hospitality Team and not available on E-Tickets or Ticket Exchange.

15. An Annual Hospitality Package shall become void and entry to the Ground shall be revoked (with no right to a refund) where the Club believes it has been sold to another person at higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise) or any other medium whether now or hereafter developed or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the Club. 

16. The Club cannot be held responsible for any lost or stolen Match Tickets associated with the Annual Hospitality Package.

17. Duplicate/Replacement Match or Season Tickets will only be issued at the Club’s discretion by the Club’s Hospitality Team. Proof of ID maybe required.  

18. Annual Hospitality Purchasers with Season Ticket cards who DO NOT bring their Season Ticket with them on a Match day will need to visit the Ticket Office on the day of the Match where a duplicate Match Ticket will be issued. Proof of ID maybe required.

19. Entrance to the Ground is only permitted upon presentation of a valid Season Ticket within an Annual Hospitality Package or a specific Match Ticket associated to the package. Further, admission to the Ground is only by the entrance detailed with the Annual Hospitality Package.

20. The Club cannot guarantee that the position to which this Annual Hospitality Package refers will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the Club’s reasonable control. However, the Club will use reasonable efforts (where possible) to minimise the effects of such events. 

21. Any Annual Hospitality Ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by the Club.

22. Annual Hospitality Purchasers leaving the Ground during Match day will not be allowed re-entry to the Ground.

23. The Annual Hospitality Package does not grant the Annual Hospitality Purchaser automatic right to reserve a position or access an area for any other subsequent season or for any Matches not explicitly described in the Annual Hospitality packages in clause 7 herein.

24. All Annual Hospitality Tickets remain the Club’s property at all times. 

25. The Club excludes to the maximum extent permitted by the law any liability for loss, injury or damage to persons/property in or around the Ground (whether or not indirect or consequential). Nothing in these Annual Hospitality Package Terms and Conditions shall exclude or restrict the Club’s liability for its own negligence.

26. The Club reserves the right to make such additional Terms and Conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the Ground.

Annual Hospitality Terms and Conditions

These Terms and Conditions govern the purchase and use of Annual Hospitality Packages purchased from Bath Rugby Limited (“the Club”).

Please read through these Terms & Conditions carefully prior to purchasing an Annual Hospitality Package.

Definitions:

“The Club” means Bath Rugby Limited;

“Ground” means The Recreation Ground or any location that is selected as the Club’s “home” venue;

“Match” means any game at the Ground which involves the Club’s first XV;

“Annual Hospitality Package” means any annual package (including part annual of 8 or more fixtures) in the season; Boxes, 1^st Office Suite, Great Wine Co. Suite, Premier Lounge or Riverview Suite

“Agreement Form” means the package information document signed by both parties consenting to the annual hospitality package.

“Annual Hospitality Purchaser” means the individual or company of such Annual Hospitality Package and whose individual name or company is shown on the Agreement Forms.

“Ground Regulations” means the rules which govern the behaviour of all attendees at the Ground and by which Annual Hospitality Purchasers unequivocally agree to abide along with any guests they bring or have representing them using the package.

A Match Ticket is a Ticket issued by the Club which enables access for a particular Match to the Ground.

“Supporter Services” means the Bath Rugby Supporter Services Team, currently sited at The Recreation Ground, Bath, BA2 4DS.

1. Annual Hospitality Packages are issued by the Club subject strictly to these Terms and Conditions.

2. The purchase of an Annual Hospitality package constitutes an acceptance by the Annual Hospitality Purchaser of and an undertaking to be bound by and observe these Terms and Conditions. If these Terms and Conditions are not accepted by the Annual Hospitality Purchaser, the Annual Hospitality Package should be cancelled within 5 working days of signing the agreement forms immediately to The Club.  No refunds will be issued after 5 working days.

 3. The use of Annual Hospitality at the Ground also constitutes an unqualified acceptance of the Club’s Ground Regulations.

4. Misconduct of the Annual Hospitality Purchaser (or any guest or person representing the Annual Hospitality Purchaser), failing to adhere to these Terms and Conditions or to the Ground Regulations or acting in a manner which the Club reasonably considers is detrimental to its interests or is likely to bring the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Annual Hospitality Package, to prevent access to the Ground for the fixture in question and/or to ban the Annual Hospitality Purchaser from attending future Matches or other events at the Ground for such time as the Club deems appropriate.

5. The Club reserves the right to change these Terms and Conditions as deemed necessary or appropriate.

6. All Annual Hospitality Packages and seating allocations are offered subject to availability.

7. The Annual Hospitality Package admits entry only to the Matches at the Ground included in their respective packages as detailed below: 

a. Annual Hospitality (Full): All 16 home Matchesincluded in the Annual Hospitality package for the 2022/23 season. These fixtures represent 12 Matches in the Gallagher Premiership, 2 pool round Matches in the European Competition and 2 Matches in the Premiership Rugby Cup.This is subject to change. Any additional Matches are not included.

b. Annual Hospitality (Half Season) 8 Matches consisting of a fair agreed split suggested by the Club.  The fixtures included are at the Club’s discretion and those included will be confirmed prior to the start of the season. Fixtures will include a selection from the Gallagher Premiership, Premiership Cup and the European Competition.

8. Annual Hospitality Purchasers acknowledge that the date and time of a Match may change, and it is the responsibility of the Annual Hospitality Purchaser to ascertain the correct date and time of each Match. The Club will endeavour to make this information available as soon as any changes have been made. The Club is under no obligation to give any form of recompense to anybody who misses a Match due to a date and/or time change. 

Further information on the changing of Match dates and times is as follows:

Match is played on new time/date.

If a Match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the Club will endeavour to reschedule to an alternative date at the same venue.  Should an alternative venue be used, the club will not be liable for any travel expenses incurred.

Match is played behind closed doors or cancelled.

If the match is played behind closed doors or cancelled for any reason (but not limited to) a force majeure event, the Club will apply a credit to the Annual Hospitality Member’s account to the pro rata value of the missed match.

9. Annual Hospitality Packages are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. Should the Annual Hospitality Member not be able to attend for any reason, no credit or refund will be due.

10. Should a Match be abandoned or postponed for whatever reason, the Club shall have no liability to the Annual Hospitality Purchaser, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel/accommodation cost. In such an event, the position as indicated on the Annual Hospitality will be valid for the rescheduled Match. 

a. Should a Match be postponed for whatever reason and the Annual Hospitality Package includes food which cannot be provided at the re-arranged Match, the club will re-imburse the food costs only.  

b. Any Annual Hospitality Purchasers (Box Holder) who purchase food directly with Fosters Event Caters are subject to their agreed Terms and Conditions. 

11. The Annual Hospitality Package is issued with the relevant seating category and location and cannot be transferred once the season has commenced.

12. The Annual Hospitality Package gives access only to the designated balcony area or block, row and seat indicated on the Match Ticket with the package and not to any other seat or position within the Ground. However, The Club reserves the right to reallocate the Annual Hospitality Package to any other seats in the Ground at any time.

13. Annual Hospitality Packages purchased cannot be transferred, upgraded, or downgraded without permission from the Club.  Concessions are not available on Annual Hospitality Packages.

14. Annual Hospitality Packages are account managed by the Club’s Hospitality Team and not available on E-Tickets or Ticket Exchange.

15. An Annual Hospitality Package shall become void and entry to the Ground shall be revoked (with no right to a refund) where the Club believes it has been sold to another person at higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise) or any other medium whether now or hereafter developed or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the Club. 

16. The Club cannot be held responsible for any lost or stolen Match Tickets associated with the Annual Hospitality Package.

17. Duplicate/Replacement Match or Season Tickets will only be issued at the Club’s discretion by the Club’s Hospitality Team. Proof of ID maybe required.  

18. Annual Hospitality Purchasers with Season Ticket cards who DO NOT bring their Season Ticket with them on a Match day will need to visit the Ticket Office on the day of the Match where a duplicate Match Ticket will be issued. Proof of ID maybe required.

19. Entrance to the Ground is only permitted upon presentation of a valid Season Ticket within an Annual Hospitality Package or a specific Match Ticket associated to the package. Further, admission to the Ground is only by the entrance detailed with the Annual Hospitality Package.

20. The Club cannot guarantee that the position to which this Annual Hospitality Package refers will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the Club’s reasonable control. However, the Club will use reasonable efforts (where possible) to minimise the effects of such events. 

21. Any Annual Hospitality Ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by the Club.

22. Annual Hospitality Purchasers leaving the Ground during Match day will not be allowed re-entry to the Ground.

23. The Annual Hospitality Package does not grant the Annual Hospitality Purchaser automatic right to reserve a position or access an area for any other subsequent season or for any Matches not explicitly described in the Annual Hospitality packages in clause 7 herein.

24. All Annual Hospitality Tickets remain the Club’s property at all times. 

25. The Club excludes to the maximum extent permitted by the law any liability for loss, injury or damage to persons/property in or around the Ground (whether or not indirect or consequential). Nothing in these Annual Hospitality Package Terms and Conditions shall exclude or restrict the Club’s liability for its own negligence.

26. The Club reserves the right to make such additional Terms and Conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the Ground.

Bath Rugby Limited Club Season Ticket Waiting List Terms & Conditions 2023/24

These Terms & Conditions are applicable to the purchase of the 2023/24 Waiting List purchased online, in person and over the phone with Bath Rugby Limited.

These Terms & Conditions should be carefully read prior to purchasing a Waiting List position.

Definitions:

“The club” means Bath Rugby Limited;

“Ground” means The Recreation Ground or any location that is selected as the club’s “home” venue;

“Match” means any game at the ground which involves the club’s first XV;

“Season” means the period from 1 September 2023 to 30 June 2024; 

“Waiting List” means the position provided under these Terms & Conditions;

“Ground regulations” means the rules which govern the behaviour of all attendees at the ground and which a Club Member unequivocally agrees to abide by. Such ground regulations can be found here;

“E-tickets Account” means the user account connected to your Waiting List position. This account is assigned with a Client Reference Number as indicated on the related client account.

“Supporter Services” means the Bath Rugby Supporter Services, currently sited at Farleigh House, Farleigh Hungerford, BA2 7RW

“Match Ticket” means the ticket for one specific home match;

1. The Waiting List is issued by the club and are subject to these Terms & Conditions.

2. The purchase of a Waiting List position constitutes an acceptance by the supporter of, and an undertaking to be bound by and observe, these Terms & Conditions. If these Terms & Conditions are not accepted by the supporter, the Waiting List position should be revoked immediately by Supporter Services, with the club under no obligation to offer a refund other refund rights applicable under Consumer Law (Clause 9).

3. The use of a Waiting List to purchase a season ticket and gain entry to the ground also constitutes an unqualified acceptance of the club’s ground regulations. For the avoidance of doubt, all Season Tickets that a supporter will be entitled to purchase will have a sales value applied to them and the supporter will need to pay that sales value in order to attend a given match.

4. Misconduct by the Waiting List supporter, failing to adhere to these Terms & Conditions or to the ground regulations or acting in a manner which the club reasonably considers is detrimental to its interests or is likely to bring the club into disrepute shall permit the club to confiscate or forfeit (in each case without compensation) the Waiting List position and or subsequent season ticket, to prevent access to the ground for any match and/or to ban the supporter from attending future matches or other events at the ground for such time as the club deems appropriate.

5. The club reserves the right to change these Terms & Conditions as deemed necessary or

6. All season tickets and seat allocations are offered subject to availability.

7. The Waiting List and any related season ticket admits only the named supporter entry to the matches at the ground.

8. Season Ticket Holders acknowledge that the date and time of a match may change, and it is the responsibility of the Club Member to ascertain the correct date and time of each match. The club will endeavour to make this information available as soon as any changes have been made. The club is under no obligation to give any form of recompense to anybody who misses a match due to a date and/or time change.

9. Waiting List purchases and season tickets are strictly non-refundable, subject to applicable Consumer Law in the United Kingdom. If a match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the club will endeavour to reschedule to an alternative date at the same venue; the ticket & seat allocation purchased will be valid for any rescheduled match. If rescheduling to an alternative date is not possible, a match may be played at another venue, behind closed doors, or abandoned. If the match is played behind closed doors or cancelled for any reason (but not limited to) a force majeure event, the club will apply a credit to the Season Ticket Holder account to the pro rata value of their season ticket. Further, the club shall have no further liability to the Season Ticket Holder, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel/accommodation cost.

10. The club are unable to refund any booking fees for any reason.

11. The season ticket Waiting List and season tickets are issued with the relevant supporter’s details. There are no guaranteed seating positions with the Waiting List and details cannot be transferred.

12. The Waiting List does not give guaranteed access to any block, row, seat or standing terrace block within the ground.

13. Credit held within an e-tickets account is non-transferable and not cash refundable. This credit can be used in conjunction with the purchase of match tickets, Memberships or season tickets.

14. A Waiting List allocated season ticket shall become void and will not allow entry to the ground or have any right to a refund where the club believes it has been sold to another person at a higher price, sold on the internet (through unauthorised ticket brokers, auction sites or otherwise), or any other medium whether now or hereafter developed, or it has been used as a prize in a lottery, competition or for any other promotional or advertising purpose unless expressly authorised in writing by the club.

15. All Season Ticket Holders will be issued a digital season ticket card for the 2023/24 season.

16. The club cannot be held responsible for any misuse or abuse of digital season ticket cards by third parties.

17. Entrance to the ground is only permitted upon presentation of a valid season ticket card.

18. The club cannot guarantee that the seat position to which the Season Ticket Holder is allocated will not be affected by adverse weather conditions, including (but not limited to) force majeure events or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the club’s reasonable control, however, the club will use reasonable efforts (where possible) to minimise the effects of such events.

19. Any season ticket held for entry must be produced on demand in response to a request from an official of, or any agent appointed by, the club.

20. Season Ticket Holders leaving the ground during matchday will not be allowed re-entry to the ground.

21. The club excludes to the maximum extent permitted by the law any liability for loss, injury or damage to persons/property in or around the ground (whether or not indirect or consequential). Nothing in these Waiting List Terms & Conditions shall exclude or restrict the club’s liability for its own negligence.

22. The club reserves the right to make such additional conditions as they consider reasonably necessary and appropriate for the security, safety and well-being of spectators at the ground.

23. For the avoidance of doubt, there is no official finance partner offered by the club for the purchase of any Waiting List position in the 2023/24 season. The club will therefore not accept any finance arrangements for Waiting List purchases.