Frequently Asked Questions

• Adult Club Membership (£100.00)
• For age 17+ years*

*Age taken as on 31 December 2023

The 2023/24 Season will start on the weekend of 8/9/10 September.  Fixtures will be announced 18 July.

No fixtures are included in the 2023/24 Club Membership however you will receive a priority window to purchase tickets to each home fixture (subject to availability) before they go on general sale.

• 96-hour priority ticket purchase window ahead of general sale
• Exclusive Members’ content, including behind the training footage and interviews with players and coaches
• Invitations to Members’ only events to get up close and personal with the stars of the Blue, Black and White
• 10% off food and beverage from stadium bars at all home matchdays
• Entry into prize draws throughout the season with the chance to win prizes from our partners and more
• Exclusive Members’ only promotions at the Bath Rugby Shop and on our online store
• 50% off a PRTV Live Season Pass*
• Entry into England Rugby international ticket ballot**
• Access to exclusive Bath Rugby Experiences at The Rec and Farleigh House

*PRTV discount offer is made available by Premiership Rugby to Season Ticket Holders and Club Members of Premiership Rugby clubs only. You must use the code provided when purchasing a PRTV Live Season Pass before 1 November 2023 to redeem this offer. The PRTV Live Terms and Conditions apply to this offer and to your access of PRTV Live. Premiership Rugby reserves the right to withdraw or amend this offer.

** Subject to tickets being available to Bath Rugby.

If games are postponed and you puchased a match ticket for the postponed fixture, your match ticket remains valid for the re-arranged date.

EXISTING MEMBERS:

If you are an existing Member it is very simple to renew your Club Membership.

Please use this simple step by step process to guide you through the process.

STEP 1: Log into your eTicketing account using your client reference number and password at eticketing.co.uk/bathrugby

STEP 2: Click Memberships in the main navigation menu

STEP 3: Select the Club Membership(s) you would like to purchase

STEP 4: Proceed to checkout & select payment method

If you would like to purchase two Club Memberships you will need to create a network first. Please watch this useful video for how to do this.

NEW MEMBERS:

If you are purchasing a new Club Membership, please click this link, create an eTicketing account and then follow steps 2, 3 and 4 above.

• Club Member is £100.00
• For age 17+ years 
• Age taken as on 31 December 2023

Yes. As a Club Member, one of the primary benefits of your Membership is priority ticket access for every home fixture in the 2023/24 season.

Each Member will have the opportunity to purchase up to two tickets for every match. Dependant on match categorisation, the club may decide Members will be eligible to purchase up to four for certain fixtures.

If you are a supporter with an access requirement, make sure you are registered on our Accessibility Requirement Scheme before purchasing a membership.

 Accessibility Requirement Form

We have moved away from paper ticketing to an entirely digital process.

An email address will therefore be required to purchase a Club Membership.

We are on hand to guide you through the process of setting up an email and registering to receive Club news.

If you need any assistance please get in touch with our Supporter Services team on 01225 536900.

Yes. You can purchase and pay for a Club Membership online via our Tickets & Hospitality tab.

If you need any assistance, please get in touch with our Supporter Services team on 01225 536900.

The £2.00 (including VAT) booking fee per Club Membership is a third-party processing charge and is non-refundable.

Yes. You may have remaining account credit, which can be used towards the cost of your Club Membership for the 2023/24 season.

CHECK YOUR ACCOUNT BALANCE

You will not receive a physical Club Membership card. Instead, we will only be issuing digital Club Membership cards which will be emailed to you before the 2023/24 season commences.

If you have opted in to receive marketing emails from the club, you will be sent all communications from Bath Rugby. This includes team news, member-specific newsletters and updates, retail announcements and much more.

However, if you unsubscribe to all communications, this will remove you from all general communications from Bath Rugby.

This includes any membership or club marketing emails; however, you will continue to receive email messages related to specific transactions from Bath Rugby.

You are not required to consent to receiving promotional emails, texts, or calls as a condition of using bathrugby.com or purchasing Bath Rugby match tickets or memberships.

If you have unsubscribed but would now like to receive emails from the club, you can resubscribe at any time by updating your preferences in your eTicketing account.

Once you are logged in, head to MY ACCOUNT > UPDATE PERSONAL DETAILS > NEWS DELIVERY PREFERENCES and select the relevant boxes and press save.

If you have any issues, you can contact tickets@bathrugby.com for support.

Find out more about upgrading to an seasonal hospitality package here.