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📝 Want to become a Season Ticket Holder for 2023/24? Register your interest

2023/24 SEASON TICKETS

Which games are included in the 2023/24 season ticket?

Your season ticket will include all regular home fixtures - not including knockout fixtures, where you will have first refusal for your seat. 

The season ticket will include 15 home games, all of which will take place over a weekend (Friday-Sunday).

 

Which games are included in the Season Ticket Lite?

This will be replacing the current 10-game product and will include a mix of Gallagher Premiership, European and Premiership Rugby Cup fixtures. Peak fixtures will not be included and seats for this season ticket type will be available in Blue and Bronze areas only. The club will confirm which fixtures are included as the dates are released in each competition.

When will the season start?

Fixtures for the 2023/24 season will be confirmed by Premiership Rugby this summer with European weekends also confirmed by EPCR too. It is likely Bath Rugby’s first match will take place in September 2023. 

What are the benefits of a 2023/24 Season Ticket?

  • Save up to 30% compared to buying on a match by match basis*
  • Your own dedicated seat for all Premiership, Premiership Rugby Cup and European Cup games, excluding knockout games
  • First priority on additional ticket purchases and all home knockout games
  • Purchase additional tickets for selected games at discounted prices
  • Guaranteed first refusal on your seat for the 2024/25 season
  • Your name displayed at The Rec in our tunnel
  • Ticket forwarding to friends and family when you can't use your ticket
  • Prize draw each month to win a free Hospitality upgrade for two
  • Sell your seat on Ticket Exchange when you can't make the match
  • Upgrade NextGen (junior) season tickets to an adult ticket, match by match
  • Digital season ticket (paper version still available for a small charge)
  • Pay monthly with our flexible finance scheme
  • PRTV Live Season pass discount of 50%
  • Access to exclusive Bath Rugby Experiences at The Rec and Farleigh House

*Based on comparison of silver match pay 2022-23 pricing.

**Or standing position if a season ticket purchased in the Terrace

What are the benefits of a Club Membership?

  •        Access to exclusive Bath Rugby Experiences at The Rec and Farleigh House
  •        Access to events (virtual & in person) and content providing member-only behind the scenes insight, opinion and footage  
  •        10% off matchday food and drink (stadium bars only)  
  •        Exclusive club merchandise discounts available throughout the season
  •        Access to purchase England International club allocated tickets
  •        Free entry into regular prize draws throughout the season  
  •        Digital Membership card

Receive regular emails delivering exclusive access to the latest news & content at Bath Rugby 

What if I want to downgrade my Season Ticket?

If you want to downgrade your 2023/24 season ticket, please contact supporter services on 01225 536900 or email seasontickets@bathrugby.com

What if games are postponed?

If a match is unable to be played as scheduled for any reason including (but not limited to) a force majeure event, the club will endeavour to reschedule to an alternative date at the same venue; the position as indicated on the Season Ticket will be valid for any rescheduled match.  This may include at an alternative venue for which the club will not be liable for any travel expenses incurred.

What happens if a game is cancelled?

If Premiership Rugby or European Rugby announces that a game has been cancelled, Season Ticket Holders will be eligible for a game credit and will be contacted with details of how to claim.

What happens if my Season Ticket is not displayed when I login to my account?

If your season ticket is not displaying in your account, ensure you are using your correct client reference number if you have multiple accounts. If you still cannot see your season ticket, please call our Supporter Services team on 01225 536900 or email seasontickets@bathrugby.com

Why have I been charged a booking fee?

The £3.50 (including VAT) per season ticket booking fee is a third-party processing charge and is non-refundable.

NEW SEASON TICKETS

If I am not currently a Season Ticket holder - how do I become one?

A Bath Rugby Club Membership offers the best opportunity to becoming a Season Ticket Holder for the 2023/24 season. Club Members are given priority access to any season tickets that become available. 

If you purchased a Club Membership in 2022/23, you will be given first refusal on any season tickets that become available from Tuesday 30 May. 

Please note due to high demand, unfortunately there is no guarantee, through either Club Membership or the waiting list, of becoming a Season Ticket Holder for the 2023/24 season. 

What is the Member priority window?

If you are a 2022/23 Club Member you will be given a priority window to purchase a 2023/24 season ticket from Tuesday 30 May. This priority window ends on Sunday 4 June 23:59 

From Monday 5 June, those on the waiting list will be given access to purchase any season tickets that are available.  

Please note, new Bath Rugby season tickets are very limited and are sold on a first come first served basis. 

 

How do I purchase a season ticket?

As a Club Member it is very simple to purchase a new Bath Rugby season ticket. 

Please use this simple step by step process to guide you through the process or refer to the steps below 

STEP 1: Login to your eTicketing account using your Client Reference Number and password at eticketing.co.uk/bathrugby 

STEP 2: Click Season Tickets in the main navigation menu 

STEP 3: Select the seat(s) you would like to purchase & choose your preferred price class 

STEP 4: Proceed to checkout & select payment method 

If you would like to purchase two season tickets, you will need to create a network first. Please watch this useful video for how to do this. 

If you are on the season ticket waiting list, please refer to the link shared with you in the email you will receive on Monday 5 June to provide access to purchase a season ticket. 

What price category do I fall into?

As a Club Member it is very simple to purchase a new Bath Rugby season ticket. 

Please use this simple step by step process to guide you through the process or refer to the steps below 

STEP 1: Login to your eTicketing account using your Client Reference Number and password at eticketing.co.uk/bathrugby 

STEP 2: Click Season Tickets in the main navigation menu 

STEP 3: Select the seat(s) you would like to purchase & choose your preferred price class 

STEP 4: Proceed to checkout & select payment method 

If you would like to purchase two season tickets, you will need to create a network first. Please watch this useful video for how to do this. 

If you are on the season ticket waiting list, please refer to the link shared with you in the email you will receive on Monday 5 June to provide access to purchase a season ticket. 

I am a disabled supporter or have specific accessibility requirements. What is the process for me purchasing a new season ticket?

If you wish to purchase a new season ticket but have specific accessibility requirements, please email accessibility@bathrugby.com

Am I able to purchase a Season Ticket for a child under the age of 4?

All children under the age of two do not require a ticket so can attend with a parent who has a valid season ticket.

If you are enquiring about a season ticket for your child between the ages of 2 to 4, a NextGen season ticket will be required but this will need to be purchased via our Supporter Services team and not online.

If you would like to enquire or purchase this NextGen season ticket and you are this child’s legal parent or guardian, please call our Supporter Services team on 01225 536900 or email seasontickets@bathrugby.com.

How many Season Tickets can I purchase?

As a Member you are permitted to purchase two season tickets, one for yourself and one for someone else.

In order to do this you will need to create a network. Watch this useful video to understand how to do this prior to logging on to purchase your season tickets.

When is the new Season Ticket purchase deadline?

As a Member you are permitted to purchase two season tickets, one for yourself and one for someone else.

In order to do this you will need to create a network. Watch this useful video to understand how to do this prior to logging on to purchase your season tickets.

I do not have a smart phone or a computer, but I would like to purchase a new season ticket - how can this be done?

Our ticketing processes are now fully digital. 

An email address will therefore be required to purchase a new season ticket.

We are on hand to guide you through the process of setting up an email and registering to receive Club news.

If you need any assistance please get in touch with our Supporter Services team on 01225 536900.

Why have prices increased for the 2023/24 season?

The impact of the Covid-19 pandemic on sport, on rugby, and on the club was heavy. Whilst this impact was felt most significantly in the 2020/21 season, it has continued to have an effect. The club has also felt the pinch of the cost of living crisis which has impacted the rate of inflation and costs of energy, services and supplies across the UK.

Adult season tickets have therefore been subject to a small price increase, but the increase has remained below the rate of the inflation. The club has frozen its season ticket prices for juniors.

How can I pay for my Season Ticket?

The impact of the Covid-19 pandemic on sport, on rugby, and on the club was heavy. Whilst this impact was felt most significantly in the 2020/21 season, it has continued to have an effect. The club has also felt the pinch of the cost of living crisis which has impacted the rate of inflation and costs of energy, services and supplies across the UK.

Adult season tickets have therefore been subject to a small price increase, but the increase has remained below the rate of the inflation. The club has frozen its season ticket prices for juniors.

Can I purchase and pay online?

Yes – simply go to your eticketing account and follow the step-by-step instructions.

RENEW NOW

Can I spread my payments out?

Yes – simply go to your eticketing account and follow the step-by-step instructions.

RENEW NOW

Do I have to pay the full amount at point of purchase?

Yes – simply go to your eticketing account and follow the step-by-step instructions.

RENEW NOW

How do I apply for the Finance Option?

Applications for the finance scheme will be available for 6- or 10-monthly instalments, depending on the date of application. All instalment plans will end in April 2024.

The 6- or 10-monthly payment instalments through our finance scheme partner (V12 Finance) is the only pay monthly plan offered for season tickets in the 2023/24 season. An arrangement fee is payable to V12 Retail Finance.

You can opt to pay via our finance scheme and pay monthly for your season ticket at the point of purchase.

Why have I been charged a booking fee?

Applications for the finance scheme will be available for 6- or 10-monthly instalments, depending on the date of application. All instalment plans will end in April 2024.

The 6- or 10-monthly payment instalments through our finance scheme partner (V12 Finance) is the only pay monthly plan offered for season tickets in the 2023/24 season. An arrangement fee is payable to V12 Retail Finance.

You can opt to pay via our finance scheme and pay monthly for your season ticket at the point of purchase.

Can I use my current account credit in payment for a season ticket?

You may have remaining account credit, which can be used towards the cost of your season ticket for the 2023/24 season. Please log in to your eTicketing account and check your account balance. 

CHECK YOUR ACCOUNT BALANCE

Can I still donate my credit to the club instead of using it against my new season ticket?

You may have remaining account credit, which can be used towards the cost of your season ticket for the 2023/24 season. Please log in to your eTicketing account and check your account balance. 

CHECK YOUR ACCOUNT BALANCE

When will my season ticket arrive?

You may have remaining account credit, which can be used towards the cost of your season ticket for the 2023/24 season. Please log in to your eTicketing account and check your account balance. 

CHECK YOUR ACCOUNT BALANCE

What if I cannot make it to a match?

All Season Ticket Holders have the option of ticket forwarding. 

Ticket forwarding allows a 2023/24 Season Ticket Holder the option to forward their season ticket to another supporter, on a match-by-match basis, only if they are unable to attend the fixture themselves. 

Please note season ticket terms & conditions stipulate that strictly NO financial gain shall be made from forwarding on your season ticket. 

There is no charge for this service however, valid email contact details will be required for the recipient, enabling us to forward on the digital season ticket for that fixture. 

You can also upgrade a NextGen (junior) season ticket to an adult ticket. 

If a NextGen (junior) Season Ticket Holder is unable to attend a fixture, a fee can be paid for the NextGen (junior) season ticket to be upgraded to an adult ticket for that fixture. This upgrade will be based on tje category of seating the Season Ticket is positioned in.

Gold/Silver seating upgrade: £30

Bronze/Blue seating upgrade: £25

Terrace upgrade: £25

Stewards on the entrance gates will check to ensure that tickets are being used by supporters of the correct age. 

For all fixtures, there is also the option of ticket exchange. Season Ticket Holders can add their ticket to the ticket exchange if they are unable to attend that fixture. The 60% credit is only applied to the Season Ticket Holder's account if the uploaded ticket is sold for that fixture.

Ticket Exchange will be live from the Monday of the week of the fixture until the night before the fixture. 

If I cannot attend all matches purchased with my season ticket, can I get a refund at the end of the season?

All Season Ticket Holders have the option of ticket forwarding. 

Ticket forwarding allows a 2023/24 Season Ticket Holder the option to forward their season ticket to another supporter, on a match-by-match basis, only if they are unable to attend the fixture themselves. 

Please note season ticket terms & conditions stipulate that strictly NO financial gain shall be made from forwarding on your season ticket. 

There is no charge for this service however, valid email contact details will be required for the recipient, enabling us to forward on the digital season ticket for that fixture. 

You can also upgrade a NextGen (junior) season ticket to an adult ticket. 

If a NextGen (junior) Season Ticket Holder is unable to attend a fixture, a fee can be paid for the NextGen (junior) season ticket to be upgraded to an adult ticket for that fixture. This upgrade will be based on tje category of seating the Season Ticket is positioned in.

Gold/Silver seating upgrade: £30

Bronze/Blue seating upgrade: £25

Terrace upgrade: £25

Stewards on the entrance gates will check to ensure that tickets are being used by supporters of the correct age. 

For all fixtures, there is also the option of ticket exchange. Season Ticket Holders can add their ticket to the ticket exchange if they are unable to attend that fixture. The 60% credit is only applied to the Season Ticket Holder's account if the uploaded ticket is sold for that fixture.

Ticket Exchange will be live from the Monday of the week of the fixture until the night before the fixture. 

What communications will I receive as a Season Ticket Holder?

All Season Ticket Holders have the option of ticket forwarding. 

Ticket forwarding allows a 2023/24 Season Ticket Holder the option to forward their season ticket to another supporter, on a match-by-match basis, only if they are unable to attend the fixture themselves. 

Please note season ticket terms & conditions stipulate that strictly NO financial gain shall be made from forwarding on your season ticket. 

There is no charge for this service however, valid email contact details will be required for the recipient, enabling us to forward on the digital season ticket for that fixture. 

You can also upgrade a NextGen (junior) season ticket to an adult ticket. 

If a NextGen (junior) Season Ticket Holder is unable to attend a fixture, a fee can be paid for the NextGen (junior) season ticket to be upgraded to an adult ticket for that fixture. This upgrade will be based on tje category of seating the Season Ticket is positioned in.

Gold/Silver seating upgrade: £30

Bronze/Blue seating upgrade: £25

Terrace upgrade: £25

Stewards on the entrance gates will check to ensure that tickets are being used by supporters of the correct age. 

For all fixtures, there is also the option of ticket exchange. Season Ticket Holders can add their ticket to the ticket exchange if they are unable to attend that fixture. The 60% credit is only applied to the Season Ticket Holder's account if the uploaded ticket is sold for that fixture.

Ticket Exchange will be live from the Monday of the week of the fixture until the night before the fixture. 

How do I book annual hospitality?

To book annual hospitality, please email the hospitality team, hospitality@bathrugby.com

Find out more about upgrading to an annual hospitality package here.

SEASON TICKET RENEWALS

How do I renew?

As a 2022/23 Season Ticket Holder it is very simple to renew.

STEP 1 Login to your eTicketing account using your Client Reference Number and password at eticketing.co.uk/bathrugby

STEP 2 Click on the notification in your inbox and add to basket

STEP 3 Proceed with payment – the same seat you had in 2022/23 will be secured

Can I change the name on my existing Season Ticket?

You can manage your name and address details within your online eTicketing account. Simply login to your account via eticketing.co.uk/bathrugby.

To change the season ticket to another user please contact the supporter services team via email seasontickets@bathrugby.com and one of our team members will get back to you.

Can I relocate or upgrade my existing Season Ticket?

We will do everything we can to accommodate any seat move requests - subject to availability.

You will be able to login from Tuesday 21 March and at the point of renewal select ‘Find Tickets’. You can then select any seat from within the ground that is available to move yourself to. You can only move ONE ticket per transaction, even if you are linked to another Season Ticket Holder. If another Season Ticket Holder you sit with wishes to move with you, they will have to login to their account and move their seat too.

What price category do I fall into?

To help you work out what category you fall into, here is a quick overview: 

Price categories have changed slightly this season, so to help you work out what category you fall into, here is a quick overview:

  • Adult - supporters aged 26-64 years
  • Senior - supporters aged 65 and over
  • Young adult - supporters aged 17-25 years
  • Junior – supporters up to the age of 16. Must be booked with a full paying adult Season Ticket Holder. Under 2s will not require a seat and will be classed as ‘babes in arms’.

Please note: GOLD Young Adult, Senior or NextGen (junior) season tickets are only available to supporters who are renewing a season ticket. There will be no new GOLD Young Adult, Senior, NextGen (junior) season tickets available to purchase.

I am disabled supporter or have specific accessibility requirements. What is the process for me renewing my Season Ticket?

If you are happy with your current season ticket seat you can renew as normal by logging into your eTicketing account. If you wish to move seats due to a specific accessibility requirement, please email accessibility@bathrugby.com 

When will my Season Ticket arrive?

If you have an existing physical season ticket card, we will add the 2023/24 season ticket access automatically to that card. 

Otherwise, we will be issuing digital-only season ticket cards - there will be no new physical season ticket cards issued free of charge. 

If you have lost your season ticket card and would like a new one, a £10 charge will be payable to cover the cost of printing, postage & packaging. These season ticket cards will be issued from August 2023. 

Why have prices increased for the 2023/24 season?

The impact of the Covid-19 pandemic on sport, on rugby, and on the club was heavy. Whilst this impact was felt most significantly in the 2020/21 season, it has continued to have an effect. The club has also felt the pinch of the ‘cost of living crisis’ which has impacted the rate of inflation and costs of energy, services and supplies across the UK.

Adult season tickets have therefore been subject to a small price increase, but the increase has remained below the rate of inflation. The club has frozen its season ticket prices for juniors.

Can I renew and pay online?

Yes – simply login to your eTicketing account and follow the step-by-step instructions.

 

If I choose not to renew can I have any outstanding credit refunded?

Account credit cannot be refunded. However, credit can be used against match tickets and hospitality.

I want to renew my Season Ticket but sit in a different seat, what do I do?

You can request to move seats until Tuesday 9 May at 23.39pm.

You will be able to login from Tuesday 21 March and at the point of renewal select ‘Find Tickets’. You can then select any seat from within the ground that is available to move yourself to. You can only move ONE ticket per transaction, even if you are linked to another Season Ticket Holder. If another Season Ticket Holder you sit with wishes to move with you, they will have to login to their account and move their seat too.

If you are a Season Ticket Holder with specific accessibility requirements and you have applied to move seats, we will recommend the best entrance and exit routes for that seat depending on if your application is successful.