Frequently Asked Questions

• Adult Club membership (£50.00)
• For age 17+ years 
• Age taken as on 31 December 2022

No fixtures are included in the 2022/23 Club Membership however you will receive a priority window to purchase tickets to each home fixture (subject to availability) before they go on general sale. 

The 2022/23 Season will start on the weekend of 9/10/11 September.  Fixtures will be announced on 19^th July 22.

This season, the Club Memberships will include;

Adult benefits:

• Priority ticket access to all fixtures in the 2022/23 season
• Exclusive entry to regular virtual events and content providing member-only behind the scenes insight, opinion and footage
• 10% off matchday food and drink (stadium bars only)
  
• 15% off all club merchandise available at the Official Bath Rugby Shop
• Knock out fixture priority access
• Season ticket waiting list for 2023/24 season
• Free entry into regular prize draws throughout the season
• Receive regular emails delivering exclusive access to the latest news at Bath Rugby
• Digital Membership card

If games are postponed and you puchased a match ticket for the postponed fixture, your match ticket remains valid for the re-arranged date.

If Premiership Rugby or European Rugby announces that a game has been cancelled, match ticket purchasers will be eligible for a game credit, and will be contacted with details of how to claim.

EXISTING MEMBERS:

If you are an existing Member it is very simple to renew your Club Membership.

Please use this simple step by step process to guide you through the process.

STEP 1: Log into your eTicketing account using your client reference number and password at eticketing.co.uk/bathrugby

STEP 2: Click Memberships in the main navigation menu

STEP 3: Select the Club Membership(s) you would like to purchase

STEP 4: Proceed to checkout & select payment method

If you would like to purchase two Club Memberships you will need to create a network first. Please watch this useful video for how to do this.

NEW MEMBERS:

If you are purchasing a new Club Membership, please click this link, create an eTicketing account and then follow steps 2, 3 and 4 above.

• Club Member is £50.00
• For age 17+ years 
• Age taken as on 31 December 2022

As a Club Member one of the primary benefits of your Membership is the priority access to match tickets you are given for every home fixture in the 2022/23 season, which are played in front of full capacity crowds.

As a Club Member one of the primary benefits of your Membership is the priority access to match tickets you are given for every home fixture in the 2022/23 season, which are played in front of full capacity crowds.

If you are a supporter with an access requirement, make sure you are registered on our Accessibility Requirement Scheme before purchasing a membership.

 Accessibility Requirement Form

To minimise contact points between supporters, staff and players, we have moved away from paper ticketing to an entirely digital process.

An email address will therefore be required to purchase a Club Membership.

We are on hand to guide you through the process of setting up an email and registering to receive Club news.

If you need any assistance please get in touch with our Supporter Services team on 01225 536900.

To minimise contact points between supporters, staff and players, we have moved away from paper ticketing to an entirely digital process.

An email address will therefore be required to purchase a Club Membership.

We are on hand to guide you through the process of setting up an email and registering to receive Club news.

If you need any assistance please get in touch with our Supporter Services team on 01225 536900.

The £1.50 (including VAT) booking fee per Club Membership is a third-party processing charge and is non-refundable.

Back in June 2020 if you opted to receive account credit for any cancelled fixtures which you had purchased a match ticket for (which you were not permitted to attend due to the Covid-19 pandemic) please log in to your e-Ticketing account and check your account balance.

You may have remaining account credit, which can be used towards the cost of your Club Membership for the 2022/23 season.

CHECK YOUR ACCOUNT BALANCE

Back in June 2020 if you opted to receive account credit for any cancelled fixtures which you had purchased a match ticket for (which you were not permitted to attend due to the Covid-19 pandemic) please log in to your e-Ticketing account and check your account balance.

You may have remaining account credit, which can be used towards the cost of your Club Membership for the 2022/23 season.

CHECK YOUR ACCOUNT BALANCE

From this season onwards, we will be issuing digital-only Club Membership cards - there will be no physical Club Membership cards issued.

If you are opted in to receive marketing emails from the club, you will be sent all communications from Bath Rugby including team news, specific member newsletters and updates, retail announcements and much more.

However, if you unsubscribe to all communications, this will remove you from ALL general communications from Bath Rugby.

This includes any membership or club marketing emails, however, you will continue to receive email messages related to specific transactions from Bath Rugby.

You are not required to consent to receiving promotional emails, texts, or calls as a condition of using bathrugby.com or purchasing Bath Rugby match tickets or memberships.

If you are currently unsubscribed, and would like to receive emails from the club, you can resubscribe at any time by updating your eTicketing account.

Once you are logged in, head to MY ACCOUNT > UPDATE PERSONAL DETAILS > NEWS DELIVERY PREFERENCES and select the relevant boxes and press save.

If you have any issues you can contact tickets@bathrugby.com for support.

Find out more about upgrading to an seasonal hospitality package here.

You can also register your interest here and the hospitality team will be in touch.