Helen qualified as a Sports Massage Therapist in 1994, and moved to Bath to work for a company training therapists. She also ran her own Sports Massage business, including working at the University of Bath with elite sports. This led, in 1995, to Helen starting work with the Bath Rugby Medical team on a part-time basis as the game looked to turn professional.
In 1998, she joined the team full time, taking on the medical administration post alongside her sports massage responsibilities. Helen is assisted by a number of massage therapists who work on a part time basis.