10 September 2012, 1:02pm
Following a dominant performance on Saturday and a win against London Wasps, we thank you for the support you gave the team at our first home match of the 2012/13 season.
We'd also like to thank all our Season Ticket Holders and supporters for working with us following the introduction of Access Control last weekend.
We recognise the introduction of a new system like this is a huge change in the way we operate and manage access to the Rec, and appreciate you bearing with it while a few initial teething problems are worked through.
Overall, the system worked very well on Saturday. However, the service at the Leisure Centre gate in particular was not good enough. We under-resourced the personnel with scanners and our response to resolving the problem was not quick enough.
Rest assured we are reviewing the way we manage this gate and we hope to have all issues rectified for Friday evening's match against Northampton Saints.
We would like to remind you that there is a gate reserved exclusively for Season Ticket Holders on the West side of the ground - between the 6X and Centurion's Stand (previously Ringside 2). Also that, when the game ends, you can leave through any gate.
We look forward to your continued support as this system beds in. Enjoy the game this Friday and please, where possible, leave yourself plenty of time to enter the ground.